Meet the crew

Came out of luxury real estate in Quinta do Lago before going full-time with the crew, so he is equally at home on a premium property and equally used to clients who expect things done properly. Excellent local knowledge and genuinely passionate about this part of the Algarve.

One of the most meticulous technicians you will meet, the sort who walks back to a single pane nobody else noticed. He is also the reason the crew is in a good mood at seven in the morning, which we have decided counts as a job title.

Alex works in luxury real estate in Quinta do Lago alongside the crew, so he has spent years inside the kind of high-end Algarve properties we clean, and knows exactly how they are meant to be treated. Marble, calcário, delicate render: he knows what not to do to them, which is the more valuable knowledge.

A seriously talented technician who takes real care of people’s homes, and the one who follows up after a job to make sure you are happy. He takes it personally if you are not.

Years spent running complex e-commerce operations, now pointed squarely at a cleaning crew. Chace builds the machinery behind the service: arrival windows that hold, kit prepped the night before, and the sign-off checklist that decides whether a job is actually finished.

His argument is simple and hard to disagree with: a better-run operation is a better clean. He is also the reason nobody on this crew is ever late, a fact he mentions roughly once a week.

Fifteen years in marketing and sales, most of it working with some of the biggest e-commerce brands around, where the whole game is keeping good clients for years rather than chasing new ones forever. Same principle here.

Tom is who you speak to when you first get in touch, and he is the reason you get a quote back within a working day rather than next fortnight. Detail-obsessed to a degree the rest of the crew find mildly alarming, which is exactly what you want in the person writing down what your property needs.